A recent study exploring the changes in digital security and IT support services in the wake of the current circumstances revealed that four-fifths (80 per cent) of businesses noted an increased risk of a cybersecurity breach caused by some kind of human factor.
The report, Cyberchology: The Human Element of Cybersecurity was set up to link psychological research into work behaviour with the cybersecurity world, particularly with so many people working from home for the first time.
Specifically, it was set up to look into how different personality types (using the Myers-Briggs standard of extraversion/introversion, sensing/intuition, thinking/feeling and judging/perceiving), stress when remote working and the effects both of these have on cybersecurity.
The results were somewhat profound, with a 63 per cent increase in cybercrime during the lockdown, which links to the 80 per cent figure noted above.
Connected to this is that over two-thirds of British people worry about their cybersecurity but are uncertain how they can manage this, as well as nearly half (47 per cent) of employees being uncertain about how they can manage stress during these circumstances.
All of these factors, according to Cyberchology, are interconnected, with cybersecurity becoming a stress factor which increases the risk of magnifying a cybersecurity blind spot.
These can include clicking on a phishing link with an emotive subject line or failing to report a security concern when it happens, increasing the potential damage and cost to resolve.
The conclusion is that a cybersecurity protocol must take the individuals using the system into account, be holistic in its approach and provide suitable training.