Account managers are generally known for their skills in managing human relations. They are often the people who respond to customers to make sure they feel appreciated and cared for, while at the same time serving the needs and objectives of their employers.  On the other hand, technical account managers face greater challenges, especially since they have to manage clients and accounts for services that are far more difficult to…

Regardless of the industry, every business today depends on some form of Information Technology (IT) infrastructure to do research, interact with employees and clients, and even perform day-to-day operations. Some small businesses make do without an actual IT department, preferring instead to have one person handle all the basic “computer stuff” that they might face. Usually, one member of the team who is more knowledgeable than the rest will do the…

With the pace of technological evolution rampantly taking strides, along with the generational overlap in the workplace, businesses are struggling to keep up with modern technology. When a workplace modernises and moves towards a more digital approach, this often causes disruption and difficulties with the migration. This makes IT support increasingly important—especially when it comes to fixing commonly recurring issues that pop up quite often. No matter how powerful your business’…

The field of technology and tech-related jobs is essential in any modern business. A business that fails to invest in its tech department is doomed to fail, which is why you will need to hire the proper talents in the field of IT. No matter what size your enterprise is, IT support departments are integral in ensuring that the processes of transactions and online work are healthy. Aside from that, they…