Why IT Service Management Is Important - What to Know

Every business relies on IT in some capacity, and whether you know it or not, you have implemented IT service management (ITSM). Let me give you a scenario; A new sales employee joins your company, what do they need to perform their job, and...

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Dragisa Matovski May 20, 2020 Advice 4 Minutes

What is patching, and why should it be a priority?

Tl;drCyber Essentials outlines 5 basic steps to secure an IT environment, installing updates (Yes, Microsoft & third-party) is one of them.Make sure you have a strategy in place, you don’t want to be on this list. Look at Cathay Pacific if ...

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Sam Vesey May 15, 2020 Cyber Security 6 Minutes

Travelex cyber attack - what happened and why it's relevant to SMEs

Tl;drSodinokibi requires administrative privileges to run; the ransomware uses either the logged-on account (if it’s an administrator) or escalation via CVE-2018-8453.Best mitigation is to follow good security practices;Don't log in with an...

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Sam Vesey Jan 09, 2020 Advice 4 Minutes

Configuring 'Out of Office' replies with Office 365

With the festive season just around the corner, most of us are settling down for a well earned break over the holiday. Just picture it now, it's Friday and you're heading out of the office until the new year. You get home and realise you've...

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Sam Vesey Dec 18, 2019 Advice 3 Minutes

Do you use Office365? Have you used the message encryption feature?

Do you ever send information that you'd like to ensure only the intended recipient can read? If so, this is the blog post for you! We're going to explain why you should consider encrypting email content and just how you can implement it. If...

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Sam Vesey Dec 10, 2019 Advice 8 Minutes

The most important question you've never asked. Service Vs Product?

SME's come in many shapes and sizes, just as true of an Accountancy Practice as an IT Provider. Whilst on the surface it appears there isn't much that separates two SMEs in the same sector, we all know that couldn't be further from the...

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Sam Vesey Nov 28, 2019 Advice 6 Minutes

Why you need third party management from your IT supplier

Supplying great IT services isn't just about technical skill and a pleasant demeanor during individual cases raised, although they are important! Every IT supplier worth their salt needs to have their clients back, guiding them through...

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Dragisa Matovski Nov 05, 2019 Advice, Company News 3 Minutes

bzb IT - Q3 Update

With Q3 over, it's time for #teambzb to reflect on 2019 so far and plan for what 2020 has in store. It's fair to say that it's been a settling in quarter for all of us. Whlist we've all worked in the managed services sector for a long time,...

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Sam Vesey Oct 21, 2019 Company News 2 Minutes

5 Cyber Security tips for your business

As with most things in life, one size doesn't fit all when it comes to Cyber Security strategy.  It's often difficult to know where to start with this topic, mainly due to the mountain of information available and the fact different...

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Sam Vesey Aug 21, 2019 Advice 5 Minutes

bzb IT - Q2 Update

It's safe to say that Q2 2019 has been a busy one, even to the point where we're 4 weeks late on writting this post! That said, we've enjoyed every second...

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Tom Alcock Jul 22, 2019 Company News 3 Minutes