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Common IT Problems That Are Easy to Miss

Though most tech-related issues are easy to spot, what your team may not realise is that some problems are, in fact, people-related as well. If you’ve spent a fortune on the latest and greatest technology but haven’t been able to use them...

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Dragisa Matovski Jul 06, 2020 Advice 4 Minutes

MSP 101: Why Outsourced It Services Is the Best Option for SMEs

The difficulty with starting up a business is having to handle the back-office tasks as well. While basic infrastructures are enough to get your company started, they won’t do well for your business in the long run. As your business gets...

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Dragisa Matovski Jun 25, 2020 Advice 4 Minutes

Why Your Business Shouldn’t Be Afraid To Change IT Suppliers

Growing your business and getting ahead of the competition in today’s marketplace requires you to keep up with the fast advancement of technology. Many businesses don’t have the means to bring on a highly-skilled IT department, leaving them...

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Dragisa Matovski Jun 18, 2020 Advice 4 Minutes

Why IT Service Management Is Important - What to Know

Every business relies on IT in some capacity, and whether you know it or not, you have implemented IT service management (ITSM). Let me give you a scenario; A new sales employee joins your company, what do they need to perform their job, and...

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Dragisa Matovski May 20, 2020 Advice 4 Minutes

What is patching, and why should it be a priority?

Tl;drCyber Essentials outlines 5 basic steps to secure an IT environment, installing updates (Yes, Microsoft & third-party) is one of them.Make sure you have a strategy in place, you don’t want to be on this list. Look at Cathay Pacific if ...

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Sam Vesey May 15, 2020 Cyber Security 6 Minutes

Travelex cyber attack - what happened and why it's relevant to SMEs

Tl;drSodinokibi requires administrative privileges to run; the ransomware uses either the logged-on account (if it’s an administrator) or escalation via CVE-2018-8453.Best mitigation is to follow good security practices;Don't log in with an...

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Sam Vesey Jan 09, 2020 Advice 4 Minutes

Configuring 'Out of Office' replies with Office 365

With the festive season just around the corner, most of us are settling down for a well earned break over the holiday. Just picture it now, it's Friday and you're heading out of the office until the new year. You get home and realise you've...

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Sam Vesey Dec 18, 2019 Advice 3 Minutes

Do you use Office365? Have you used the message encryption feature?

Do you ever send information that you'd like to ensure only the intended recipient can read? If so, this is the blog post for you! We're going to explain why you should consider encrypting email content and just how you can implement it. If...

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Sam Vesey Dec 10, 2019 Advice 8 Minutes

The most important question you've never asked. Service Vs Product?

SME's come in many shapes and sizes, just as true of an Accountancy Practice as an IT Provider. Whilst on the surface it appears there isn't much that separates two SMEs in the same sector, we all know that couldn't be further from the...

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Sam Vesey Nov 28, 2019 Advice 6 Minutes

Why you need third party management from your IT supplier

Supplying great IT services isn't just about technical skill and a pleasant demeanor during individual cases raised, although they are important! Every IT supplier worth their salt needs to have their clients back, guiding them through...

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Dragisa Matovski Nov 05, 2019 Advice, Company News 3 Minutes